When a Death Occurs - Rowlands Funeral Services
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When a Death Occurs

Following a bereavement there are many decisions and arrangements to be made at a time of personal distress. Below are some of the most common questions people have. However, you are also likely to have other questions which we will be happy answer.


When a death occurs in a General Hospital


Following a death in a general hospital, you will need to make an appointment at the Patients Affairs Office or Bereavement Office to collect the Death Certificate and any personal effects of the deceased. The certificate will normally be available within 2 days, although sometimes a little longer if the person passed away at the weekend.


When the necessary paperwork has been completed, it will be the funeral director’s primary responsibility to take your loved one into our care and prepare for the funeral.

When a death occurs at a Nursing or Residential Home


Usually the death will have been confirmed by the home. Following this, you will need to advise them when you are ready for us to take care of your loved one.


They will be able to advise you about contacting the doctor to arrange for the death certificate to be registered.

When someone dies suddenly.


All sudden or unexpected deaths must be reported to the Coroner. The police are usually involved to ensure that there are no suspicious circumstances.
The Coroner will then decide whether a post-mortem and, or inquest needs to be carried out. If a death occurs not in a hospital, the Police will ask their own staff to attend to take the deceased to the local hospital or public mortuary.


Once this has been done, the choice of funeral service provider is for the family to decide.