“I would like to thank you very much for arranging and conducting my mother’s funeral. We all appreciated how well everything went, despite us living so far away. The funeral was carried out in a very conscientious and dignified way and we are very grateful to you for making all the necessary arrangements.”
“I would like to thank you all at Rowland’s for the sympathetic and dignified service you carried out on behalf of my mother. At such a difficult time for the family we felt confident that all arrangements could be safely left in your hands. Thank you for organising everything so smoothly. On behalf of my father, brother and myself, thank you.”
“A big thank you to everyone at Rowland’s for making our father’s final farewell such a beautiful occasion. Your care and attention to every detail made a difficult time so much easier. Thank you again from the bottom of our hearts.”
“You have always allowed my brother and I to feel in control – we never felt pressurised into accepting something we were not comfortable with.”
“Your professionalism and kindness certainly made a very difficult situation much easier to bear. This was obviously a very difficult time for us as a family, however, you personalised the situation and dealt with every detail beautifully.”
“We would like to express our sincere thanks for the compassion and professionalism you showed whilst our son was in you care. We were treated sympathetically at all times and our son was treated with great care and dignity. The proceedings on the day of the funeral went very smoothly, for which we are very grateful.”
“Thank you for the sympathetic and professional way in which you managed my father’s funeral. A fitting tribute to an old soldier”.
“Many thanks, the flowers were absolutely beautiful. I know Marsha told me the flowers were lovely-when I saw them, they were indeed stunning and expertly done! Also to Gill for the catering-it was just perfect. I did appreciate too the access to the chapel of rest, it is a lovely facility to have. You both gave me great confidence that everything would be taken care of, and properly and efficiently, which indeed it was! Thank you for that.”
“My family and I would like to say a big thank you for such wonderful service during our difficult time. We feel that you went above and beyond your duty as a funeral director and we couldn’t have asked for a more fitting send off for my husband.”
“Once again, can I thank both you and Marsha for everything you did to ensure that the arrangements for my husband’s funeral were handled in such a professional and dignified way. It was pure instinct that drew me towards Rowland’s, that instinct proved so right.”
"Please accept my heartfelt thanks and sincere gratitude for the professional, dignified and caring service I have received in respect of the funeral arrangement for my dear wife and for the help you have given me at this very difficult time. From the first time I contacted you, you have been a credit to your profession."
"It was a pleasure to deal with your company who showed real compassion and professionalism from the time I first contacted you until the day itself. It made my life so much easier as I felt rather remote from Hampshire."