'Tell Us Once' Service - Rowlands Funeral Services
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‘Tell Us Once’ Service

When making an appointment for Registration, depending on your area, you may be offered the ‘Tell Us Once’ service. This saves you some administration as it informs several departments and local services on your behalf.


You will need to bring the following information about the deceased to the appointment (in addition to the Registration procedure above):

  • National Insurance number and date of birth.
  • Details of any benefits or services they were receiving.
  • Driving Licence.
  • Blue Badge (disabled person’s parking badge).
  • Library Card.

They will also ask for the following Contact Details:


  • Next of kin.
  • A surviving husband, wife or civil partner.
  • The person dealing with the estate.


(NOTE: You must obtain the agreement of the persons listed above before providing their information.)


‘Tell Us Once’ can then inform:


  • Government Departments.
  • Department of Work and Pensions.
  • HM Revenue and Customs.
  • Identity and Passport Service.
  • Driver and Vehicle Licensing Agency (DVLA).


Local Council Services:


  • Council Housing.
  • Housing Benefit.
  • Council Tax.
  • Council Tax Benefit.
  • Blue Badge.
  • Adult Services.
  • Children’s Services.
  • Electoral Services.
  • Monies owed to the Council.


The information provided is treated securely and confidentially. The organisations who are contacted will use the information to update records, end services, benefits and entitlements as appropriate, and to resolve any outstanding issues.